AVL Airlink GX Modem Configuration | This form is how to configure your Airlink GX Modem to show your vehicles on LCWC's AVL network. |
audio-duplication-request.pdf | This form is used by field personnel to request an audio duplication of an incident or portions of an incident. |
Agency Box Update Instructions (PDF) | Use the attached instructions with the box update Excel workbooks (below) to update your agency's box alarms. |
box-update-forms.xls | Use these forms to update box responses, run cards, or task force responses for your agency in Excel format. |
box-update-forms.pdf | Use these forms to update box responses, run cards, or task force responses for your agency in PDF format. |
Business Emergency Contact Information Update Form | Form to update after-hours contact information for a business. |
CAD Discrepancy Form | This form can be used by field personnel to request changes to the CAD database. |
Drill Dispatch Request | This form is used by fire departments to request a dispatch for a drill. Completed forms will be reviewed by the Operations Manager for approval. |
EMD Report Form | This form is used by EMS personnel to report a perceived discrepancy in the class response assigned to an incident. Upon receipt of a completed form, the quality assurance department conducts an audit of the 911 call to ascertain whether EMD protocols were |
Incident Report Form | This form is used by field personnel to register a complaint or describe a problem with Lancaster County Communications. After receiving the completed form, the supervisory staff conducts an investigation into the incident. |
Radio Call Sign Request Form | This form is used by fire departments to request radio call signs for new apparatus. |
Special Event Talk Group Request | Use this form to reserve a talk group for special events. |
Text Messaging Device List (PDF) | Use this form to add or update text paging devices for the 911 Messenger system. This form is in Adobe PDF format. |
Text Messaging Device List (Spreadsheet) | Use this form to add or update text paging devices for the 911 Messenger system. This form is in Microsoft Excel format. |
WebCAD Fire/EMS User Authorization (PDF) | This form is used by Fire/EMS agencies to authorize users for access to WebCAD and Messaging. This is the printable PDF version. |
WebCAD User Authorization (Spreadsheet) | This form is used by agencies to authorize users for access to WebCAD and Messaging. This is the printable Excel spreadsheet format. |
WebCAD Police User Authorization (PDF) | This form is used by Police agencies to authorize users for access to WebCAD and Messaging. This is the printable PDF version. |
Location Safety Alert - Critical Property Information Form | Use this form to flag an address with responder safety information or to update the critical information about the address. Note, if submitting information in reference to an individual with a medical condition (cognitive disorder, special needs, special equipment, etc.), go to https://papremisealert.com/ and fill out the PA Premise Alert form. |