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PublicEducation

Public Education

Lancaster County-Wide Communications (LCWC) provides public education to groups interested in learning about how the county receives and dispatches 911 calls in order for those in need to receive help from public safety responders.

Presentations or Event Participation

Our public education staff will travel to your event and can provide displays, presentations, printed material, and a 911 call simulator.

Communications Center and Mobile Response Vehicle Tours

Tours of LCWC's Public Safety Answering Point (PSAP) dispatch facility, as well as LCWC’s mobile assets, can be arranged for groups including, but not limited to, schools, youth organizations, civic groups, and public safety agencies.

Public Safety Agency Observer Candidates

Authorized individuals may submit an observer form in order to achieve an in-depth experience of PSAP operations.  Candidates must be a minimum of 18 years of age on the date they submit the observer form. Candidates must allow a minimum of five (5) working days in order to process the observer form and, subsequently, to schedule observer time.

Scheduling

For more information, or to schedule your tour or event, please contact our administrative staff at 717-664-1100, Monday through Friday between the hours of 8:30 am to 5:00 pm.

Mobile public education
Tactical trailer
Communications Center Tour

Learn more about what happens when you call 911.

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Field Communications Units

The Field Communications Units provides on-scene communications and coordination at major emergencies and large public gatherings.

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Mobile Resources

LCWC has a number of Mobile Resources to provide on-scene communications and to support radio and power needs to remote or resource intensive incidents.

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For Emergencies:

Dial 911

Non-Emergency Phone Numbers:

Administration: (717) 664-1100 or (800) 297-5292

Fire/EMS Dispatch: (717) 664-1190 or (800) 691-3473

Police Dispatch: (717) 664-1180 or (800) 957-2677

Mailing Address:

P.O. Box 487
Manheim, PA 17545

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© 2022 County of Lancaster.

  • Home
  • LCWC About
    • History of LCWC
    • Agencies Dispatched
  • Public Resources
    • Annual Reports
    • Annual Statistics
    • 911 Telephone Surcharges
    • 10 Ways You Can Help
    • Questions When Calling 911
    • What is your 911 address?
    • Public Education
    • Field Communications Unit
    • Mobile Resources
    • Quick Links
  • Agency Resources
    • Radio System FAQs
    • Approved Radios, Motorola
    • Radio Report Form
    • Motorola Radio Service Contacts
    • Approved Radios, BK
    • BK Radio Service Contacts
    • Approved Radios, Harris
    • Approved Radios, Tait
    • Harris/Tait Radio Service Contacts
    • Approved Radios, Kenwood
    • Kenwood Radio Service Contacts
    • Text Messaging
    • PennFIRS Data Reporting
    • Agency Forms
    • Quick Links
    • Employee Portal